SECURITY & PRIVACY
Built to check, not to keep.
We confirm your customers are old enough without holding on to their ID. Websites get a clear pass or fail.
Customers keep their details to themselves, and everyone sleeps a little better.
- ID photos are never savedChecked in memory, then gone.
- Pass or fail, and whyThat's all a website learns.
- Face photos last 24 hoursThen they're deleted for good.
- Every business kept apartNo one sees anyone else's data.
What happens during a check
- Step 1
Photo taken
Your customer photographs their passport or driving licence, or takes a face scan.
- Step 2
Checked in memory
We read the age, expiry and signs of tampering while the photo is held in memory.
- Step 3
Result sent
The website receives pass or fail with a reason. Nothing from the document itself.
- Step 4
ID photo gone
The ID photo is never written to our database, file storage or logs.
What we keep, and what we don't
What we keep
- Pass or fail, with a reason if it didn't pass
- The minimum age, number of attempts and time of the check
- Your own customer reference, if you send one
- The face scan photo or ID selfie, for 24 hours only
What we never keep
- The ID photograph
- Name, date of birth or address
- Document number or other document details
- The sex we saw on an ID or face scan
Why businesses trust ID Before Entry
Less for you to protect
Your customers' ID never lands in your inbox or your database. You can't lose what you never hold.
Keys kept scrambled
Secret keys are stored as one-way codes and shown only once, so a leak can't hand anyone a working key.
Results your server confirms
Your server checks each result with your secret key, so nobody can fake a pass in their browser.
Only your websites
Checks only run on the website addresses you approve in your dashboard.
Match, not reveal
The optional sex check only tells you whether it matched what you expected, never what we saw.
A trail for staff changes
Whenever our staff change an account, such as extending a trial, it's written to an audit log.
For customers checking their age
What we look at
With photo ID, we check the date of birth, the expiry date and signs of tampering. If the website asks for a selfie, we also check your face matches the photo.
With a face scan, we estimate your age from one live photo. No ID needed. The photos are analysed automatically by an AI service.
Your photos and your questions
Your ID photo is never saved. A face scan photo, or a selfie taken with your ID, is shared with the website alongside the result and deleted after 24 hours. We tell you this before you take it.
Questions about a check? Contact the website that asked you to verify, and include your customer reference if you have one.
Your part, made simple
Face photos count as special category data under UK GDPR. If you receive them, add a line to your own privacy notice explaining why and for how long. The Setup Guide has a short checklist to help.
Open the go-live checklist